okbzz Privacy Policy
Learn in detail on this page how your personal information is collected, stored, and used.
Introduction & Applicability
This privacy policy ("Policy") applies to the organization operating the okbzz platform ("okbzz", "we", "us") and all services provided through the https://okbzz.lat website. When you visit our website, create an account, or use any service, you are agreeing to the terms of this Policy.
okbzz places the highest importance on the privacy of users in Bangladesh. Our goal is to always manage your personal information in a safe, transparent, and responsible manner. This policy has been written in plain language so that every user can easily understand it.
This policy may change at any time. If you continue using the service after a change, you will be considered to have consented to the updated policy. The latest version will always be available on this page.
What Information We Collect
2.1 Information You Provide
This includes information you voluntarily provide when registering an account or using the service:
- Full name, date of birth, and national identity information (for age verification)
- Email address and mobile number
- Payment information — bKash, Nagad, Rocket, or Upay numbers and bank account details
- Login credentials (username and password — passwords are stored in encrypted form)
- Messages and attachments you send when contacting customer support
2.2 Automatically Collected Information
When you use the okbzz website, the following information may be automatically collected through technical means:
- IP address and Device ID
- Browser type, operating system, and language preferences
- Date and time of access, page visit patterns, and session length
- Referral URL (where you came from before reaching our site)
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
Records of all financial transactions related to deposit, withdrawal, or betting activity — amount, time, method, and status — are stored securely.
Purpose of Information Use
okbzz uses your information only for the following legitimate and transparent purposes:
- Account management and identity verification: Identity and age verification is carried out to create, manage, and keep your account secure.
- Payment processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer support: Resolving your questions and issues through 24/7 live chat and email.
- Platform improvement: Analyzing user experience to improve the quality of our services.
- Security and fraud prevention: Detecting suspicious activity to keep your account and funds secure.
- Legal compliance: Complying with applicable regulations and directives from regulatory authorities.
- Relevant communications: Sending account-related notifications, security alerts, and transaction confirmation messages.
okbzz never sells your personal information to advertising networks or shares it with third-party marketers.
Information Sharing & Disclosure
okbzz does not share your personal information with any third party except in the limited circumstances listed below:
4.1 Service Provider Partners
Only the information necessary to deliver services is shared with payment processors (bKash, Nagad, Rocket, Upay, and banks), technology infrastructure providers, and game providers. These partners are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
Information may be disclosed to fulfill a court order, a lawful request from law enforcement, or a requirement under applicable law. Such disclosures are always limited to what is strictly necessary.
4.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new organization. If such a change occurs, we will notify you in a timely manner.
4.4 Security Protection
Information may be shared with relevant authorities as necessary to protect your account and other users from fraud, hacking, or any other unlawful activity.
Cookies & Tracking Technologies
The okbzz website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of our services.
5.1 Essential Cookies
These cookies are essential for the basic operation of the website. They are used to maintain login sessions, perform security checks, and ensure the core functionality of the platform. There is no option to disable these cookies.
5.2 Functionality Cookies
These cookies are used to remember your preferences and settings (language, layout, etc.) and to provide a personalized experience on future visits.
5.3 Analytics Cookies
Anonymous statistical data is collected to understand website usage patterns and improve service quality. It is not possible to directly identify you from this data.
You can manage or delete cookies from your browser settings. However, disabling certain cookies may limit some functionality of the website.
Data Retention & Security Measures
6.1 Retention Period
Your personal information is retained only for as long as is necessary to provide the service, meet legal obligations, or resolve disputes. Even after an account is closed, financial transaction records may be retained for a specific period as required by law.
6.2 Technical Security
okbzz follows industry-standard security measures to protect your information:
- Data transfers secured through SSL/TLS encryption
- Sensitive information (passwords, payment details) stored in encrypted form
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can view necessary information
- Two-Factor Authentication support
No data transmission over the internet is completely risk-free. We are committed to providing the highest level of protection, but keeping your password confidential and using trusted devices is your responsibility.
Your Data Rights
okbzz recognizes and respects the following rights of every user regarding their personal information.
Right to Access
You can request to know what information we hold about you and to receive a copy of that information.
Right to Correction
If your information is incorrect or incomplete, you can request a correction. We will update it as quickly as possible.
Right to Deletion
In certain circumstances you can request that your personal information be deleted, though this may not apply where legal obligations exist.
Right to Restrict Processing
In certain cases you can request that processing of your information be temporarily suspended.
Right to Data Portability
You can request to receive the information you have provided in a structured, commonly used, and machine-readable format.
Right to Object
You can object to the processing of your information for marketing or profiling purposes, and we will respect that.
To exercise any of the above rights, send your request to [email protected]. We provide support in both Bengali and English.
Protection of Minors
okbzz strictly does not provide services to anyone under the age of 21. Our platform is intended only for adults aged 21 and above.
Age is verified at registration. We do not knowingly collect or store personal information of anyone under 21. If we find that we hold such information, it will be deleted immediately and the associated account will be closed.
If a parent or guardian becomes aware that their minor child has registered on our platform, please contact us at [email protected].
International Data Transfers
okbzz is an internationally operated platform. Your information may be processed or stored on servers located outside Bangladesh. For such transfers we ensure that:
- Adequate data protection laws exist in the destination country, or
- The receiving party has contractually committed to providing the same level of protection as this policy
All international data transfers are completed through encrypted channels and the relevant organizations are required to comply with our privacy standards.
Policy Changes
okbzz reserves the right to update this privacy policy when necessary. The updated policy will be published on this page after any change.
For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. If you continue using the service after a change, you will be considered to have consented to the updated policy.
We recommend that you review this page periodically, especially if you are a regular user of our services.
Contact & Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through any of the following:
- Email: [email protected]
- Live Chat: Live chat is available on the website 24/7
We generally respond to user requests as quickly as possible after receipt. Complex matters may take additional time, but we will always keep you informed.
If you are not satisfied with our privacy practices, please first try to resolve the matter directly with us. We are sincerely committed to resolving every concern.
Keep Your Account Secure
Your information on okbzz is always protected by SSL encryption. Log in today to start playing in a secure environment, or visit our FAQ page to learn more.